# Claims

### **Claims Dashboard**

Claims are organized by claim identification number, carrier, policy type, policy number, loss date, and status. Closed and open claims tabs can be toggled between. 

<figure><img src="/files/VHVoHUsfsNMeqRLbl6xr" alt="" width="563"><figcaption></figcaption></figure>

### **Submit a Claim**

Users can submit claim details by clicking on the "Submit a claim" button. This can also be done by emailing your account manager or <team@usesparx.com>. After completing completing questions on line of coverage, additional requirements, necessary attachments, certificate holders, and addresses, an automated request is sent to our team.&#x20;

We will turn around the request within 24-48 hours via email.&#x20;

{% hint style="info" %}
**Tip:** Prioritize alerting your carrier before our brokerage. In pressing circumstances, please call your carrier or account manager. The telephone number of your account manager is in their email signature.&#x20;
{% endhint %}


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