> For the complete documentation index, see [llms.txt](https://docs.usesparx.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.usesparx.com/sparx-documentation/product-overview/insurance/claims.md).

# Claims

Understand your previous claims and kick off a streamlined claims process.

### **Claims Dashboard**

Claims are organized by claim identification number, carrier, policy type, policy number, loss date, and status. Closed and open claims tabs can be toggled between. 

<figure><img src="https://863972404-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbgKKq6o270nG0vhtLQ0U%2Fuploads%2FQl0NHwSCV4hoExrhhbHV%2FClaim.png?alt=media&amp;token=dde21140-c434-45df-9cf5-7f098668e310" alt="" width="563"><figcaption></figcaption></figure>

### **Submit a Claim**

Users can submit claim details by clicking on the "Submit a claim" button. This can also be done by emailing your account manager or <team@usesparx.com>. After completing completing questions on line of coverage, additional requirements, necessary attachments, certificate holders, and addresses, an automated request is sent to our team.&#x20;

We will turn around the request within 24-48 hours via email.&#x20;

{% hint style="info" %}
**Tip:** Prioritize alerting your carrier before our brokerage. In pressing circumstances, please call your carrier or account manager. The telephone number of your account manager is in their email signature.&#x20;
{% endhint %}